
where the data were not collected from you, information as to the source of the data; and
information about the existence of, and an explanation of the logic involved in, any
automated processing that has a significant effect on you.
Upon your request for any of the above-referenced information, we will, within one month
of receiving your written request, provide such requested information. In the event we fail
to meet this deadline, you may complain to the governing Data Protection Authority and
may seek a judicial remedy. In the event we receive a large number of requests, or complex
requests, the time limit may be extended by a maximum of two additional months. You also
have the right to bring a claim directly against the Processor, although the Processor is liable
for the damage caused by its processing activities only where it has: (1) not complied with
obligations under the GDPR that are specifically directed to processors; or (2) acted outside
or contrary to lawful instructions of the Controller.
We will not refuse to give effect to your rights unless we cannot identify you through the
use of reasonable efforts to verify your identity. Where we have reasonable doubts as to
your identity, we may request the provision of additional information to confirm your
identity.
You may restrict processing of your Personal Data, meaning the Data may only be held by
us, and may only be used for limited purposes, if the accuracy of data is contested (and only
for as long as it takes to verify accuracy), the processing is unlawful and you request
restriction (as opposed to exercising the right to erasure), we no longer need the Data for
their original purpose but the Data are still required by us to establish, exercise or defend
legal rights; or verification of overriding grounds is pending in the context of an erasure
request.
COMPLAINTS PROCESS
We comply with the Australian Privacy Principles cornerstone of the privacy protection
framework in the Privacy Act 1988 regarding the collection, use and disclosure of personal
information within Australia. If there is any conflict between the terms in this Policy and the
Australian Privacy Principles, the Australian Privacy Principles shall prevail. To learn more
about the Australian Privacy Principles, please visit
https://www.oaic.gov.au/privacy/australian-privacy-principles/.
In compliance with the Australian Privacy Principles, we commit to resolve complaints about
our collection, use or disclosure of your personal information. If you have any enquiries or
complaints, please contact us first at _____.